Automotive

Automotive

How do I deliver the best service possible?  How do I recruit new customers?  Can I offer my existing customers even better service?  What can I do to increase sales?  Are there possible expense savings on the cost of marketing and advertising?

SMSS has a special easy-to-use solution for automotive part dealers, service centres and car dealers. SMSS will ensure even better efficiency and promote customer satisfaction.  Our solution is already working for more than 5500 businesses countrywide.

Generate more leads and new customers

With SMSS you will build a long relationship with your customers and keep them loyal. Your customers can also give suggestions, compliments or even lodge complaints. They simply sms your keyword to a short code number (34050) which at the same time is sent to your e-mail and/or mobile telephone.

Generally your business is only accessible during office hours and phone numbers and e-mail addresses are not easy to remember.  The SMSS system utilizes a short code number:  34050 and unique Keywords (keywords; Our servers catch all cell numbers and respond on your behalf – free of charge)

Internal communication

Your employees or colleagues can be informed via the SMSS system about meetings, courses, reminders and training.  Employees can also send sick notifications, work orders and work to be delegated.

Call Centre Service; With SMSS your business is accessible 24-hours per day

Your customers will always receive a free reply and confirmation sms, completely automated, all through SMSS.  Every sms report is sent automatically to your e-mail.

SMS and E-MAIL marketing

Through the use of our unique and ingenious sms-technology of SMSS (including a unique sms-credit system), sms and e-mail marketing is simple and easy and could cost you nothing

Personalized marketing

With the SMSS platform, you can send personalized bulk sms messages, directly from your database As a result you are certain that 100% of your customers read your message. 

Appointments and reminders

With SMSS, you can set up a schedule for your sms messages to be sent at a chosen date and time.  This works fantastic for appointment reminders, targeted marketing, campaigns, holidays and other special information.  You simply plan your schedule and the SMSS system remembers FOR you and ensures that every sms is sent on the exact date & time.

Your privacy

You can be assured of your privacy and peace of mind, since the SMSS system will always be accessible to your clients whenever they might need urgent repairs or advice.  Your privacy is guaranteed; since all messages will be sent to your email instantly and/or your cell phone as well, should you want to. Your customer receives a automated reply sms, that might resolve the problem, even before he actually speaks to you.

Legal and safe database

Every sms sent to 34050 with your unique keyword is placed in a protected database, including the phone number, the time and date the sms was sent.  The system can also receive e-mail addresses that have been sent to 34050 and your keyword.  These email addresses can be used for effective e-mail marketing and campaigns

Simple, fast and trustworthy

All you need to access the SMSS platform is an Internet connection.  You can do marketing, promotions and send informational sms and mms messages from anywhere in the world, providing you have an Internet connection.  Expenses in terms of using SMSS as opposed to other advertising mediums will be substantially less and more efficient.